Terms and Conditions
A1 Paintballing Scotland UK
1a. BOOKING TERMS
All Customers should check availability prior to booking an event. You can do this by phone, email or via our online secure form. In all cases, we do require full or part payment prior to your event to secure your booking. All Paintball Games Providers have a specific Site Capacity and your deposit secures the designated number of spaces for your Event against other possible interest - and of course pays for the specified package inclusions. We will also organise Staff, Equipment, Catering etc, for your Event some time in advance. However, as a family company we do understand that time and / or logistics may be an issue for Organisers collecting in package fees, espcially when organising an event for larger groups. We therefore have some helpful payment options available to consider:
1b. PAYMENT OPTIONS
IMMEDIATE PAYMENT (Secured Booking - PAYP and Package Deals)
If you are extra organised, you can pay your package fees when you book either online or over the phone (please see section 5, methods of payment). If you are paying straight away, we will not charge you any credit card / merchant fees on your transaction.
SPLIT PAYMENT OPTION (Provisional Booking - Pay As You Play Only)
Place a provisional booking, paying nothing when you book. Full package fees will then be payable within 14 days* depending on lead-time. This gives the Organiser plenty of time to collect in monies from the group, and of course secures those all imporant spaces!
*Bookings made well in advance will be given additional time to get PAYP fees into us. Please note however, that we may request payment earlier should the site reach capacity and spaces become limited. If demand is high and deposits are not paid by the due date, we will be at liberty to cancel if we are unable to obtain confirmation from you. Please note that cheque payments (crossed to A1 Paintball Ltd) must be received by us at least 14 days prior to event.
SPLIT PAYMENT OPTION (Provisional Booking - Package Deals Only)
Place a provisional booking, paying nothing when you book. 50% of the total package fees will then be payable within 14 days* depending on lead-time. This gives the Organiser plenty of time to collect in monies from the group, and of course secures those all imporant spaces! The balance of your event can then be made prior to play on the event day. Individuals can also pay separately if they wish.
*Bookings made well in advance will be given additional time to get deposits into us. Please note however, that we may request payment earlier should the site reach capacity and spaces become limited. If demand is high and deposits are not paid by the due date, we will be at liberty to cancel if we are unable to obtain confirmation from you. Please note that cheque payments (crossed to A1 Paintball Ltd) must be received by us at least 14 days prior to event.
1c. INVOICING - CORPORATE CLIENTS
ADDITIONAL PAYMENT METHODS
A1 Paintball Ltd is VAT registered Company and full VAT invoices / receipts can be provided. We can accept payment by Cheque (crossed to A1 Paintball Ltd, and to be received by us at least 14 days in advance of the event), Credit / Debit Card, or BACS. Bank details can be provided upon request. Please note that we can not accept payment after the event, unless you are a pre-approved Organisation i.e. Council or Government Bodies, and provide a written Purchase Order.
2. CANCELLATIONS / NO SHOW
Should you need to cancel a provisional booking, please give us plenty of notice (At least 14 days notice). Other interest is turned away whilst your booking remains with us. If you have already confirmed your booking with payment and wish to cancel in part or whole, your deposit payment will be forfeited. Player numbers can be reduced without charge at the provisional stage only. There is no charge for a postponement should you wish to reschedule, however again, at least 14 days notice is required if possible. In the case of player drop-off on the day, fully paid packages (if applicable) will be offered to the group. No refunds will be made on the day. Please also note that Provisional bookings can be held up to 14 days prior to the Event, upon which time if no confirmation can be established, we are at liberty to cancel.
3. PRE-PURCHASING ADDITIONAL PAINT, SUNDRIES OR SERVICES:
Please see our Sundries and Catering page for details and prices. Min Timings for pre-purchase / order items are as follows:
Pre-purchased Paint - 24 hours in advance of Event.
Pre-Purchased Trophies and Catering - 3 working days prior to Event.
Please note that Rogue Paint and/or Pyrotechnics (privately purchased) is strictly prohibited on the A1 Paintball Site. This is due to quality issues which may harm our equipment, the environment and potentially your whole experience. Of course our paint sales also maintain the superb venue, facilities and professional team that look after you - making your day out, a great day out!
4. AGE TO PLAY
Players must be 11 years or over to play, and in P7 or above. 11-15 years old must provide a parental letter of consent, with the addition of parental / guardian supervision for 11-13 year olds.
5. PAYMENT METHODS
A1 Paintball tries to offer flexibility to its customers. We can accept cash (do not send cash through post), cheque, or any of the listed credit / debit cards (via telephone or online via PayPal). We can also accept cash or card payment (over £15) on Site, for those purchasing paint on the day. 2% Fee for Credit Cards & 3% for Corporate Purchase Cards or Amex (fee wavered for Organisers paying at the time of booking).
6. OTHER CONDITIONS
In booking with A1 Paintball, all Customers accept our Terms and Conditions and agree to abide by the Safety rules of the Site, and the instructions of our Day Managers and Marshals. A1 Paintball reserve the right to exclude any persons from games / the site, who may be under the influence of drugs / alcohol, or who may by way of ignoring instruction, be a risk to themselves or others.
A1 Paintballing Scotland
A1 Paintball operate one of the finest Venues for Paintballing in Scotland; Quality Accredited by Visit Scotland as a 5 Star Activity Centre, and by the UK Paintball Sports Federation. We are however continuously trying to improve our service. If you have any difficulty with making your booking, experience any problems with our website, events or services, please contact us directly on 01501 741709 or email us at info@a1paintball.org. Thank you.
